Contact Us
512-528-3594

Policies

 

Please take a moment to read our policies.

Registering
The contract term for lessons is month to month. To reserve your music lessons, please pay one full month tuition, and one time registration. In lieu of a term contract, we ask that clients give notice by the 15th of the month to discontinue lessons at the end of that month. Withdrawal notices given after the 15th do not take effect until the end of the following month.

Tuition
Tuition is due on the 1st  of the month by ACH or Credit Card auto draft. The 1st month’s tuition must be paid on our secured billing platform. Transactions that are declined because of insufficient funds or closed accounts, incur a fee of $25 in addition to tuition charges.  To avoid unnecessary fees,please remember to let us know if, in the future you close your account, change banks or want to use a different account/credit card and if your credit information changes.

Late Arrival
Please note.  Many students are scheduled consecutively throughout the day.  This makes it impossible to provide your full lesson time if you arrive late.  Late arrival will result in lost lesson time.  If you’re running more than 5-10 minutes late, it may be a good idea to call ahead and let us know that you’re on your way, but running late.

Cancellation Policies
Your tuition reserves a place for you with the teacher at a specific time. If you have to miss a lesson, please let us know and you can sign up for one of the group make up class. Please make every effort to come to your lesson and avoid scheduling other activities during your lesson time.  Consistent attendance helps insure good progress.

Our instructors are guaranteed payment for every student that they teach. Students are charged for all lessons scheduled. If an instructor does becomes unavailable for some reason during the week, the school will provide a substitute instructor.

If you must cancel or reschedule a lesson, a 24 hour notice is necessary if you would like to be offered a group make up class lesson.  We are not obligated to provide a make up lesson for “no shows” or lessons cancelled with less than 24 hours advance notice.  Students may not use “credit” from a missed lesson to reduce the tuition for a subsequent month.  Tuition remains the same, even if you cancelled a lesson in a prior month.  Please do everything possible to minimize cancellations. 

Schedule
Our school is scheduled to allow for 12 weekly lessons per 3 month quarter. There are no tuition adjustments or make up lessons given for months that have 5 weekly lessons or months that have 3 weekly lessons. We balance the calendar to average 4 lessons per month. We do not follow public school system calendar 100%.  When in doubt, please call or email so you do not forfeit your lesson.

The school reserves the right to use video and photographs of student for promotional use or other purpose. The school will not disclose personal information about students or their families. We could use the students’ first name only on some promotional material.

Withdrawal
Students/parents must request a withdrawal in writing by the 15th of the month to stop lessons the next month for withdrawal from lessons and cessation of tuition charges. If a student withdraw request is submitted after the 15th of the month,  the withdraw is effective at the end of the follow month.  If the students elects not to come to his/her remaining lessons, the unattended lessons are forfeited and no refunds will be given nor will “credits” be applied to a sibling’s or family member’s or friends’ lessons. 

Care of young children
Parents with young students are asked to remain on site during sessions. Your child’s safety is important to us. Please make arrangements to pick up your child as soon as the session is over.

Summary

  • Tuition is collected in full between the 1st & 3rd of the month.
  • Students can attend a makeup when eligible – provide >24 hours advance notice for missed lessons.  Please do not cancel a lesson because you have not had time to work on homework.
  • Your tuition reserves a place for you at a specific time. Students are charged for all lessons, including those missed through student absence/cancellation.  There are no refunds or “credits” to subsequent months for missed or cancelled lessons without proper notice unless caused by the teacher’s or school’s unavailability. 
  • Lessons are scheduled consecutively through out the day.  Late arrival will result in short or lost lesson time.

Thank you for your cooperation with policies and support!  Leander Learning Center.

PRIVACY POLICY & TERMS OF SERVICE

1. Introduction

Leander Learning Center values your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe. By using our website or enrolling in lessons, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following personal information from students and parents or guardians:

  • Name
  • Email address
  • Phone number
  • Mailing address

This information is typically collected through registration forms, lesson inquiries, or other communication with Leander Learning Center.

3. How We Use Personal Information – Types of Messages you can expect:

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Leander Learning Center. This includes SMS Messages for conversations (external). The personal information we collect is used only within our business for purposes directly related to your enrollment and participation at Leander Learning Center. This includes:

  • Contacting you about upcoming events, schedule changes, and school updates
  • Managing billing and tuition communications
  • Providing information relevant to your lessons or classes

Messaging frequency may vary. Message and data rates may apply. To opt out of messaging at anytime please text STOP. For assistance text help or visit our website.

Visit: https://LeanderLearningCenter.com/policies for privacy policy and Terms Of Service. We do not use your information for unrelated marketing purposes, nor do we sell or rent personal data.

4. Who Has Access to Your Information

Your personal information is never shared with third parties.
Access is limited to authorized administrators and staff at Leander Learning Center who need the information to perform their job duties. All staff are trained to handle student and family information responsibly and securely.

5. SMS Consent and Communication

If you provide your phone number and consent to receive text messages (SMS), you may receive occasional notifications such as lesson reminders, updates, or schedule changes.

  • SMS consent is used solely for Leander Learning Center communications.
  • Your SMS consent or phone number is never shared, sold, or disclosed to third parties.
  • You can opt out of SMS messages at any time by replying “STOP.”

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

You may request to review, update, or delete your personal information at any time by contacting us directly at:
📧 info@LeanderLearning.com
📞 512-528-3594

8. Updates to This Policy

Leander Music School may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Leander Learning Center
Email: info@LeanderLearning.com
Phone: 512-528-3594
Address: 1640 Highland Falls Dr, Suite 802, Leander, TX 78641